Straight Talk Customer Service

Straight Talk Customer Service and Digital Assistance

How to Contact Straight Talk

Straight Talk’s mobile service is among the most advanced services on the market. Your everyday brand name mobile companies such as Sprint, AT&T, T-Mobile, and Verizon all run and house their own network towers all over the country and world. Straight Talk doesn’t have its own network, it is known as a mobile virtual network operator or MVNO. This essentially means it buys the rights to use other carrier’s cell towers for connection, which never actually lessens the data coverage. This may sound odd, and unconventional, however, it provides a service that many people find to be among the best for a price that is incomparable to other carriers.

How Do I Contact Straight Talk’s Customer Service?

Because this mobile service is unlike any other on the market, it could be easy to jump to the conclusion that their customer service doesn’t compare to others, this is incorrect. Straight Talk’s customer care is incredibly attentive and caring. For assistance about anything related to Straight Talk, whether it’s questions, concerns or more information, be sure to call 1-877-430-CELL or 1-877-430-2355.

If you are a Straight Talk existing customer, be sure to have all needed information at your fingertips to provide to the operator. You will likely be asked for your Straight Talk MEID DEC/ Serial Number and of course, your Straight Talk mobile number. Straight Talk customer care is not a 24-hour service, if you’re looking to speak to a representative right away, be sure you are calling between 8 AM- 11:45 PM (EST), 7 days a week, which is a great amount of time for contact!

If you are looking for Straight Talk’s technical support or Straight Talk’s help with your APN settings, do not worry, all of these concerns can be answered at the phone number listed above. When your call is answered, you will be directed to a machine, this is so they can direct you to the right person to speak to as soon as possible. If you are looking to speak to a representative right away, simply dial the number above, then click the number 4, then 4 again after the second menu, this should get you to speak to a real person easily.

If you’re looking for Straight Talk help with APN settings, it can be as simple as looking for your answers online. Many of us prefer to find our own answers as opposed to getting them via chatting with someone on the phone. If you have an unusual situation and are looking to reset your APN settings and see if it fixes your current problem, simply follow the steps below!


Reset your Straight Talk APN Settings

  1. Click on Settings, which can be found under your Applications Tab
  2. Find a button called Wireless & Networks or Wireless Controls
  3. Click on Mobile Networks
  4. Click on Access Point Names
  5. Select Reset to Default under the Menu Icon
  6. You’re all set!

If you’d like to update your APN Configurations in according to the phone and carrier you have now, you can find your specific values on our Straight Talk Data Settings page. Facing Straight Talk MMS Problems? We’ve posted a guide for that as well.

If you are still having trouble with your APN settings, give Straight Talk a call at 1-877-430-CELL (2355) or if you’re looking for Straight Talk’s 800 number, please call 1-800-299-7784. Straight Talk is always happy to assist you with your troubles and the repairs may be much easier than you may be expecting.